WLC: From Click to Customer: Creating a Journey that Sells
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Every business has a customer journey, but not every business is intentional about shaping it. In this session, we’ll break down what customer journey mapping really means, why it matters, and how improving your customer experience can lead to serious growth. Whether you’re a service-based business or sell a product, you’ll walk away with practical ideas to make every customer interaction count.
What You’ll Learn
Danielle Miller
What You’ll Learn
- A simple way to understand your customer journey
- Real examples of how customer experience impacts growth and retention
- A framework you can take back and use to improve how people find, choose, and stay with your business
Danielle Miller
Co-Founder, Midsole Marketing
Danielle is the co-founder of Midsole Marketing, a full-service agency that helps businesses grow through strategic, customer-focused marketing. With a background in marketing, process improvement, and business strategy, she specializes in helping brands connect the dots across the entire customer journey, from first impression to long-term loyalty.
Join us on the fourth Friday of the month, for an opportunity to hear from inspiring guest speakers and create some amazing connections!
The Women’s Leadership Coalition was launched with the goal to educate, inspire, mentor, and support women in leadership positions in the workplace and in the community. The program also fulfills key parts of Pickerington Area Chamber's vision and mission to provide opportunities for connection and to help our members and community thrive both today and tomorrow.
Date and Time
Friday Apr 24, 2026
8:00 AM - 9:30 AM EDT
Location
The Venue at Grace Fellowship
[Smaller building behind the main building]
1449 Refugee Rd.
Pickerington, OH 43147
Fees/Admission
First visit is free! Contact the Chamber to register.
$75/year for PACC members
$125/year for community members/nonmembers
$15 - individual month registrations for PACC members
$20 - individual month registrations for community/nonmembers
Be the Breakfast Sponsor for $50 (and provide the food)! Gain marketing recognition and tell the group about your organization.
Contact Information
Lisa Milne
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